Refund and warranty information
Check the product-specific refund, replacement and warranty terms before paying Premium Dukan.
Confirm the terms before paying
A store-wide refund policy has not yet been published. Request the refund eligibility, exclusions, claim deadline and process in writing before payment. This page does not promise a refund or replacement.
Product-specific warranty claims
Some existing listings mention replacement cover, but do not fully state its conditions. Ask what is covered, how long the cover lasts and what evidence is needed. A warranty claim in a listing is not a substitute for agreed terms.
Report a problem
Contact the seller through the original order conversation and request the remedy that applies to your confirmed order terms.
Contact support